Crossover Symmetry makes every attempt to process orders for in-stock merchandise the same day they are received. Our standard cut-off time for daily order processing is 1:00 p.m. EST Monday-Friday. Orders for in-stock merchandise received during the weekend (after the Friday cut-off time) will ship on the following Monday.
Standard shipments are sent via Star Track and usually take 1-3 business days depending on your location.
For international shipping please place your order from the USA site at www.crossoversymmetry.com
DEFECTIVE OR DAMAGED ITEM RETURN POLICY:
All defective or damaged products must be returned to the manufacturer for exchange within six months of the purchase date. We recommend that you keep your invoice as your proof of purchase.
Crossover Symmetry does not supply a return shipping label for damaged/broken products after use. Return shipping labels will be provided only in the instance of a 30-day return or incorrect package items.