Shipping Info

ORDER PROCESSING:

In most cases orders will be picked, packed and prepared for the carrier to pick – up within 1-2 business days. Once a tracking number is established you will be emailed immediately to keep an eye on your package.

SHIPPING:

Products will be shipped via Star Track. Standard shipping times are 1-3 business days. 

DEFECTIVE OR DAMAGED ITEM RETURN POLICY:

All defective or damaged products must be returned to the manufacturer for exchange within six months of the purchase date. We recommend that you keep your invoice as your proof of purchase.

Crossover Symmetry does not supply a return shipping label for damaged/broken products after use. Return shipping labels will be provided only in the instance of a 30-day return or incorrect package items.